Stuck? Let's sort it.

The app is free to download, and your first 5 invoices or quotes are free to send. After that, Quick Invoice Pro is a monthly or yearly subscription through the App Store: $9.99 a month or $79.99 a year in the US. The app shows the price in your country before you subscribe.

With or without Pro, you can always record payments, send receipts, resend or remind about anything already sent, and back up or export everything.

Each quote or invoice counts once, the first time it goes to a client. Marking it as sent counts too.

Drafts, previews and receipts are always free. So are reminders, quote follow-ups and re-sends of anything already sent.

Nothing is taken away. Your quotes, invoices, clients and payments stay on your iPhone. You can still record payments, send receipts, resend or remind about anything already sent, and back up or export everything.

What needs Pro is sending new invoices and quotes once your 5 free sends are used. You can still write and save a new one. Sending it is the part that needs Pro.

Open the app, go to the Settings tab, tap Quick Invoice Pro, then tap Restore purchases. Use the same Apple Account you subscribed with, and make sure the phone is online.

Still stuck? Email us and we'll sort it out.

In the app, go to Settings › Quick Invoice Pro › Manage subscription. Or, on your iPhone, open Settings, tap your name, then Subscriptions. Pro keeps working until the end of the period you paid for.

The steps are above, with how to switch plans or ask Apple for a refund.

Only on your iPhone, and in your iPhone's iCloud backup if that's on. There's no account and no server, so we can't see or recover your records.

That is why a backup matters. See the next question.

1. In the Settings tab, tap Backup, then Save a backup.
2. Save the file somewhere safe, like iCloud Drive.
3. On the new phone, install Quick Invoice, go to Settings › Backup and tap Restore from a backup.
4. If you have Pro, tap Settings › Quick Invoice Pro › Restore purchases.

A backup file holds everything, including your logo and job photos. Restoring your whole iPhone from an iCloud backup brings Quick Invoice's data along too.

A good habit: save a backup every week.

Yes, for 7 days. A restore replaces what's on the phone, but the app keeps a copy of what was there before. Go to Settings › Backup and tap Undo restore.

Yes. In the Settings tab, tap Export for your accountant, then use Export invoices or Export payments to get a CSV file that opens in Numbers, Excel or Google Sheets.

Not at the same time. Quick Invoice is made for one iPhone, and nothing syncs between devices, because your records never leave the phone. To move to another iPhone, save a backup and restore it there.

Delete the Quick Invoice app to erase everything it stored on your phone. If your iPhone backs up to iCloud, that backup can also hold a copy: to delete it, turn Quick Invoice off under Backups in your iPhone's iCloud settings.

Backups and exports you saved are files you control. Delete them where you saved them. To have your anonymous subscription record removed, email us. The full Privacy Policy has the rest.

You send it by text, by email, or by sharing the PDF with another app. Texts go through your iPhone's Messages app and emails through Mail, with the PDF attached, so they come from you.

Email needs an account set up in Apple's Mail app. If you use a different mail app, choose Share PDF with another app.

Yes, through your own accounts. In Settings › Getting paid, under Pay online, add your PayPal, Venmo, Cash App or a card payment link. Your invoices, texts and emails then carry a link to pay.

The client pays on that service and the money goes straight to you. Quick Invoice never handles the money, so record the payment on the invoice when it arrives.

Yes. Open the client and set Documents in to Spanish. That client's quotes, invoices, texts, emails, reminders and receipts then come out in Spanish. To make Spanish the starting choice for new clients, use Settings › Defaults › Documents for clients.

The app doesn't translate what you type, so write the items in Spanish too. The app's own screens are in English.

No. Nothing goes to a client unless you send it. When an invoice runs late, the app suggests a reminder, ready-written, and you choose to send it by text or email. Set how often in Settings › Payment reminders, or switch the suggestions off.

When a quote you sent has had no answer for 3 days, a card on the Documents tab suggests a friendly follow-up, ready to send by text or email in your client's language. It suggests one more 7 days later, and then stops.

Tap Later or Stop on any quote. If you called the client instead, you can log that from the quote. Follow-ups never use a free send.

Open an invoice for that client, tap •••, then Repeat this invoice…. Choose every week, every 2 weeks or every month. Each invoice is ready for you to send when it's due.

Add your logo in Settings › Business details. Your license number goes there too.

Choose Classic, Modern or Bold and one of seven colors in Settings › PDF style. Every quote and invoice uses that look, including ones you send again.

Yes. Go to Settings › Defaults and switch off Add "Made with Quick Invoice for Tradespeople" to PDFs.

A sent invoice is locked, so it can't change by accident. You have two ways to put it right:

• Open it and tap Edit to unlock it, correct it, and send it again.
• Or tap •••, then Void invoice…, and make a new one. The voided invoice stays in your records, marked void.

Once a client has an invoice, it's part of your records. Deleting it would leave a hole in your numbers that an accountant or the tax office could ask about. So sent invoices are voided instead of deleted, and a number that has left your phone is never given out again.

Drafts that never went anywhere can be discarded.

You can set where the numbering goes next. In Settings › Defaults, change Next invoice number or Next quote number. A number that's already used is refused, so you can't make a duplicate.

In Settings › Taxes. Set the rate, add a second tax if you charge two, and choose whether labor is taxed. You can also switch a tax off for a single line on a quote or invoice.

Add up to 6 photos to a quote or invoice, from the camera or your library. Each has an On PDF switch. The ones switched on print on a Photos page at the end of the PDF. The rest stay with your records.

Photos stay on your iPhone. They are only shared when you send a PDF or save a backup.

Turn on High-glare mode in Settings › Display. The screens switch to black text on white with thick outlines. Your PDFs don't change.

No. There is no account, no sign-up and no password. Open the app and start a quote.

Quick Invoice is an iPhone app. You can bill in US, Canadian, Australian or New Zealand dollars, pounds or euros. Choose yours in Settings › Defaults.

Yes, throughout the app. If you find a screen that doesn't work well with either, please tell us.